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SHIPPING, RETURNS & EXCHANGES

Shipping & Handling Information

USPS Priority 2-3 day Shipping - Complimentary Shipping and Handling (Domestic Only)

Most orders are shipped within 1-2 business days, however please allow 3-5 business days for order fulfillment during busy seasons. Your order should arrive 2-3 business days after shipping if ordered by 3:00PM (ET). Please note that 2-3 day orders placed after 3:00PM (ET) on Friday, Saturday, or Sunday will be processed on Monday and should arrive 2-3 business days after shipping.  Saturday, Sunday and holiday delivery is not available.

FedEx Priority 2-3 day Shipping - Complimentary Shipping and Handling (International Only)

Most orders are shipped within 1-2 business days, however please allow 3-5 business days for order fulfillment during busy seasons. Your order should arrive 2-3 business days after shipping if ordered by 3:00PM (ET). Please note that 2-3 day orders placed after 3:00PM (ET) on Friday, Saturday, or Sunday will be processed on Monday and should arrive 2-3 business days after shipping.  Saturday, Sunday and holiday delivery is not available.

P.O. Boxes and APO/FPO/DPO, and Freight Forwarders

Currently, we do not allow shipments to P.O. Boxes.  Billing addresses may contain P.O. Boxes.  We also do not allow shipments to APO/FPO/DPO or freight forwarding address locations. If you have any questions, please email us at custservice@TheStonesJewelry.com.  You may also call one of our Customer Care Specialists at 1(800) 523-0971.

Returns & Exchanges

We offer returns and exchanges on all products ordered within a 30-day period. All products must be in unworn condition inside of the original packaging with receipt attached. Please contact us directly at custservice@TheStonesJewelry.com for further instructions on our returns process.