The Stones jewelry is extremely well crafted and if cared for properly can be enjoyed for generations. Air pollutants, dust, perspiration, perfumes and other natural elements can dull the appearance of gemstones or precious metals. Because of this, it is always good practice to wipe down your jewelry with a cotton cloth after wear.
Additionally, jewelry should be professionally cleaned and inspected once per year. Just like a fine automobile, periodic inspection and maintenance of jewelry helps prevent costly repairs or replacements. Personally inspect your jewelry as you wear it by looking for loose or chipped stones, worn cord, or any other damages that may cause the need for a repair.
If a problem is found your jewelry should immediately be sent in for repair to prevent more extensive damage or loss. You may either email us at Custservice@TheStonesJewelry.com or call us directly at (1800-523-0971) for further information about repairs.
How to Avoid Damaging Gemstones
Some gemstones are by nature more fragile than others. In general, you can prevent many problems by not exposing gemstones to common elements such as:
- Household cleaning chemicals
- Extreme heat or light
- Salt water
All gemstones can chip, scratch, or abrade under the right circumstances. Avoid your bracelets while playing sports or doing any manual labor, including housework. Jewelry should be taken off before strenuous activity or during times when it might be subjected to sharp blows or excessive friction.
When not in use, always store your jewelry in the pouch you received when purchased. Store each piece of gemstone jewelry separately in its own storage pouch to prevent excessive tarnishing or scratching.
Cleaning & Caring For Sterling Silver
Sterling silver tarnishes in the presence of common everyday items that contain sulfur, such as leather, rubber, chlorine, and perspiration. Other elements to be mindful of are air pollutants and salt water. Because these substances cannot be completely avoided, it is recommended that sterling silver be routinely wiped down with a polishing cloth to prevent tarnish. Regular wear of your sterling silver can also help prevent tarnishing—we recommend that you enjoy and wear your jewelry every day. When not in use, store your jewelry in the pouch you received when purchased.
Use a clean, cotton cloth and that is slightly dampened with water. Rub the piece in one direction to remove any extra dirt, dust or grime. Try to avoid circular motions. Never use anything but a clean, nub-free cotton or flannel cloth. We do not recommend silver polish or dip style cleaning solutions, which will remove the antique oxidation that we intentionally apply to many silver pieces to give them their distinctive look. If more thorough cleaning is required, an authorized jeweler can clean your pieces to restore them to a like-new condition. We recommend having your jewelry professionally cleaned once per year. Contact us for further details about routine cleanings.
Cleaning & Caring For Gold
To clean your gold jewelry dilute a small amount of dish detergent in a bowl of warm water and soak each piece for 3-5 mins. Gently clean your item by using a clean cotton cloth. To ensure you removed all the diluted dish soap, rinse your jewelry under warm running water, and pat dry with a soft, lint-free cloth. Be sure to dry your jewelry completely before wearing again. We advise against using an ultrasonic cleaner, steamer or other “at home” jewelry cleaning chemicals (including bleach, ammonia, baking soda and aluminum foil) on gemstones. They should only be cleaned with diluted mild dish soap and warm water.